Privacy Policy

Saebom International Co., Ltd. (the "Company") processes personal information for the following purposes. The personal information being processed will not be used for any purpose other than those described below, and if the purpose of use changes, the Company will implement necessary measures, such as obtaining separate consent.

• Handling Customer Inquiries and Consultations: Personal information is processed for the purposes of verifying the identity of the inquirer, confirming inquiries and complaints, contacting/notifying for fact-finding investigations, and notifying processing results.

• Provision of Business Services: Personal information is processed for the purposes of providing duty-free trade and distribution agency services, managing partnerships and commercial contracts, and providing relevant business content.

The Company processes the following personal information items to respond to business inquiries (Contact Us) and provide services through the Website.

• Collected Items: Name, Company Name, Email Address, Contact Number (Mobile Phone Number), Inquiry Details

• Automatically Collected Items: IP Address, Cookies, Service Use Records, Device Information

• Collection Method: Filling out the inquiry form on the Website, Automatic generation during the service usage process

① The Company processes and retains personal information within the personal information retention/use period required by applicable laws or within the personal information retention/use period agreed upon when collecting personal information from the data subject.

② The respective processing and retention periods for personal information are as follows:

• Records regarding customer inquiries and consultations: 3 years after completion of inquiry/dispute resolution (pursuant to the record retention obligations for consumer complaints or dispute handling under the Act on the Consumer Protection in Electronic Commerce, etc.)

• Records regarding contracts or withdrawal of offers: 5 years

• Records regarding payment and supply of goods/services: 5 years

① The Company will destroy personal information without delay when it becomes unnecessary, such as upon the expiration of the personal information retention period or the achievement of the processing purpose.

② The procedures and methods for destruction are as follows:

• Destruction Procedure: The Company selects the personal information for which reasons for destruction have occurred and destroys it with the approval of the Company's Privacy Officer.

• Destruction Method: Personal information recorded and stored in the form of electronic files is destroyed using technical methods (such as a low-level format) so that the records cannot be reproduced, and personal information recorded and stored in paper documents is destroyed by shredding with a shredder or by incineration.

① Data subjects may exercise their rights to request access to, correction of, deletion of, or suspension of processing of their personal information from the Company at any time.

② Rights may be exercised by contacting the Company in writing, via email, or by fax, and the Company will take action without delay.

③ If a data subject requests the correction or deletion of errors in their personal information, the Company will not use or provide the relevant personal information until the correction or deletion is completed.

The Company takes the following measures to ensure the safety of personal information:

• Administrative Measures: Establishment and implementation of internal management plans, regular employee training, etc.

• Technical Measures: Access authority management for personal information processing systems, installation of access control systems, encryption of unique identification numbers, and installation/periodic updates of security programs

• Physical Measures: Access control for computer rooms, data storage rooms, etc.

The Company takes overall responsibility for matters related to personal information processing and designates a Privacy Officer as follows to handle complaints and remedy damages of data subjects regarding personal information processing.

• Privacy Officer / Department: Business Support Team

• Contact Number: 070-5088-2900

• Email: info@saebom.com